SharePoint SSP crawl error

After the latest round of MS patches, I started experiencing the following symptoms on my SharePoint farm:

1) Can no longer browse to SharePoint sites locally on the server
2) Search engine crawl broke with the following error:

“Access is denied. Check that the Default Content Access Account has access to this content.”

I tried re-entering the account password for the search crawler account, but it didn’t work. The fix was to disable LoopBackCheck in the registry (as found in this KB):

http://support.microsoft.com/kb/896861

Also, this Technet forum has a pretty good discussion on the topic:

http://social.technet.microsoft.com/Forums/en-US/sharepointsearch/thread/84f93fbe-f4a6-4683-b25b-b595b9006ad7

No need to restart server or make any other changes – as soon as the registry value is created, things start working beautifully.

Read Steve’s post in the forum, there are some words of caution here:

Steve03820
Friday, May 01, 2009 2:51 PM0 votes

This issue was caused by the .NET Framework 3.5 SP1 & Family Updates, in that the authentication methods for communication between the specific SharePoint services were changed. The DisableLoopbackCheck does in fact work, but I expect it will be the cause for additional headaches in the near future when additional Service Packs are released.

For the time being, remember to make this change on all SharePoint Servers in your farms. If not, you have additional problems, such as incredible latent pages, the application pools shutting down unexpectedly – yes…actually shutting down, and corrupting your content databases to the point that Content Deployment ad Quick Deploy will no longer work.

Fun Stuff

– Steve

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1 Response to “SharePoint SSP crawl error”


  1. 1 sarah May 8, 2009 at 7:34 am

    Thanks, and you are correct. The infamous disableloopbackcheck…


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