Archive for the 'Knowledge Management' Category

Some thoughts about OneNote…

I am an avid OneNote user.  I’ve been using Microsoft OneNote for several years, and it’s a must-have application for me.  It helps me stay organized amid the chaos of competing priorities, fast-moving projects, and a busy family.   In the meantime Microsoft has been making serious investments into OneNote, making it available across several mobile platforms and integrating it with OneDrive and SharePoint Online.  The OneNote user experience is now quite smooth between mobile and desktop, and the value proposition for OneNote has never been greater.

At the same time, when I look around I see that many individuals and organizations have access to OneNote (it comes preinstalled with several flavors of Microsoft Office and the mobile app is free).   However, they’re not using it to capture notes or organize their information.  They’re not using a competing product, either.  For most people, pen & paper is still the preferred method for taking notes.  Information arriving electronically is captured in email or in folders or documents which makes it difficult to find information and keep it updated.  For many people, things that they know or want to keep are spread across multiple sources and repositories, and it takes a lot of mental effort to find and retrieve information.  Old habits die hard, I suppose…

Our mission here at ITKM Systems is to help our clients capture and organize their informal knowledge assets.  OneNote provides a great platform for accomplishing this goal.  Over the next few months, you will see some new content on this blog related to how to leverage OneNote for best results and achieve maximum productivity. We will be spending more time with OneNote, figuring out the best layouts, the best templates and the best ways to capture, organize, and retrieve your knowledge.

Governance structures

Matt Moore posted this in the SIKM Leaders newsgroup on Yahoo, and I found it very useful to help think about the governance structures we use. This could apply to SharePoint governance as well as KM or other systems and frameworks…

From http://tech.groups.yahoo.com/group/sikmleaders/ on 5/26/09:

KM governance issues often remind me of political models:

– Are we China? [Top-down control with minimal accountability and heavy sanctions for disagreement]
– Are we the UK? [Centralized governance model with some accountability]
– Are we the US? [Demarcated split between “Federal” and “State” control]
– Are we Switzerland? [Most of the power lies in the regions with a relatively weak central government]

Of course, many organisations might be uncomfortable with these analogies.

Matt Moore

Check out Susan Hanley’s site…

I came across Susan Hanley’s site today. She’s a KM guru with expertise in portal solutions and content management. It turns out, I am reading a book that she contributed to, “Essential SharePoint 2007”. (I didn’t realize this until I saw the book’s cover on her site.) Check out her site for lots of good info on things like 10 My Site Best Practices and Sample SharePoint Style Guide. My favorite is Sample Stakeholder Interview Guide – we need more docs like that one!

Her blog is located here. I’m definitely adding it to my Links.


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